Return Policy

Returns / Exchanges

Custom Products Satisfaction Guarantee:

We want you to enjoy your custom awning, and we work with you during the quoting, design, and proofing process. We're always ready to answer any questions and help before, during, and after the production process to get you what you need.

Custom Products Warranty:

All Custom Products are guaranteed to be free from defects in workmanship or material under normal use for a period of 30 days from date of purchase. If any item that is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.

Returns & Exchanges:

No returns or exchanges can be accepted if the merchandise was custom produced, including custom size, custom color, custom built.. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.

Additional Questions? Call us at 1-800-283-8053 and we'll be happy to help!